Using a hardware token like the YubiKey for MFA can provide several benefits compared to using a software-based authenticator like the Microsoft Authenticator app.

You could also highlight any measures that have been put in place to ensure the security of the app, such as encryption of data or regular security updates.Īlternatively, you may want to consider using a hardware token like the YubiKey for 2FA. Emphasizing that the app helps to protect their accounts and personal information from unauthorized access may help to alleviate concerns about privacy. Return to your computer and the Additional security verification page, make sure you get the message that says your configuration was successful, and then select Next. The authenticator app asks for a verification code as a test.įrom the Microsoft Authenticator app, scroll down to your work or school account, copy and paste the 6-digit code from the app into the Step 2: Enter the verification code from the mobile app box on your computer, and then select Verify.One approach you could take is to provide a clear and concise explanation of the security benefits of using the Microsoft Authenticator app for two-factor authentication (2FA). Microsoft recommends adding your mobile device phone number to act as a backup if you're unable to access or use the mobile app for any reason.įrom the Step 4: Keep using your existing applications area, copy the provided app password and paste it somewhere safe. On your computer, add your mobile device phone number to the Step 3: In case you lose access to the mobile app area, and then select Next. Return to your computer and the Additional security verification page, make sure you get the message that says your configuration was successful, and then select Next. The authenticator app will send a notification to your mobile device as a test. Use your device's camera to scan the QR code from the Configure mobile app screen on your computer, and then choose Next. If you don't allow the camera, you can still set up the authenticator app as described in Manually add an account to the app.

select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. Note: If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android).

Install ms authenticator